Privacy Policy
Vandelay Couture® website is owned by Vandelay Couture®, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Vandelay Couture®, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Vandelay Couture® website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Vandelay Couture®, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@vandelaycouture.com.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@vandelaycouture.com.
Vandelay Couture – Extended Privacy Policy
Last Updated: October 5, 2025.
At Vandelay Couture, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.vandelaycouture.com or purchase our Luxury BioCouture products.
By using our website or providing your information, you agree to the practices described below.
1. Information We Collect
We collect information to enhance your shopping experience and to fulfill orders effectively.
A. Personal Information
When you make a purchase, create an account, or contact us, we may collect:
Full name
Email address
Shipping and billing addresses
Phone number
Payment information (processed securely through our payment partners)
B. Non-Personal Information
We may automatically collect data about your device and website usage, such as:
Browser type, IP address, and operating system
Pages visited and time spent on our site
Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Communicate about your purchases, delivery, or inquiries
Provide updates, promotions, or new product announcements (with your consent)
Improve our website, user experience, and product offerings
Comply with legal obligations or resolve disputes
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Vandelay Couture uses cookies to personalize your experience, remember preferences, and analyze website performance.
You may choose to disable cookies in your browser settings, but some website features may not function properly as a result.
4. Data Protection and Security
We implement strict security measures to protect your information against unauthorized access, alteration, or disclosure.
All transactions are processed using secure SSL encryption, and payment data is handled by trusted third-party processors.
While we take all reasonable precautions, no method of online transmission or storage is 100% secure. You use our website at your own risk.
5. Sharing Your Information
Your data may be shared with:
Service providers assisting in payment processing, order fulfillment, or delivery.
Analytics providers that help improve website performance.
Legal authorities, if required by law or to protect our rights and customers.
All third-party partners are required to protect your data and use it solely for legitimate business purposes.
6. Your Rights
Depending on your location, you may have the right to:
Access and request a copy of your personal data
Request correction or deletion of your information
Opt out of marketing communications at any time
Withdraw consent to data processing
To exercise these rights, please contact us at info@vandelaycouture.com.
7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (for example, tax or accounting purposes).
8. Links to Other Websites
Our website may contain links to third-party sites. Vandelay Couture is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our website and products are not directed toward individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted immediately.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect business changes or legal requirements. The updated version will be posted on this page with the revised date.
11. Contact Us
For questions, concerns, or privacy requests, please contact us:
📧 Email: info@vandelaycouture.com
🌐 Website: www.vandelaycouture.com